Simon Larocque
Wednesday, 17 June 2020
New Garage Door
Excellent experience! All was so easy! Since we have a Stucco house, our installer Jackson recommended adding a framing all around our door and the look is fantastic. Would highly recommend Door Doctor. Very professional sales rep and staff on the job. Very cautions of the corona virus. Quick, easy and excellent people person work. Jackson, you're the best!
Greg Patacairk
Monday, 08 June 2020
Mr
I just recieved the best service I have ever come across in business.
I called about a door that would not stay closed.
The person I talked to on the phone was polite, and eager to help. It turns out they were at my door, as they happen to be in my area, within an hour and fixed the program issue. Ken Labossiere was a pro. He came in and sorted it out in minutes. He provided me with tips on maintaining the door to ensure it's longevity.
He is articulate and excellent with the public.
Really well done!
Thank you,
Greg
Bruce Legg
Tuesday, 14 April 2020
Home owner
An excellent experience beginning to end. Booking the appoint was easy and our technician , Ken Labossiere was friendly and professional. Even with the extra cautions of the coronavirus the install was quick and easy. I'd highly recommend this professional organization.
Brian Frizell
Friday, 07 February 2020
Mr.
Today you sent Mike to install 3 of the latest Liftmaster Garage Door openers for me. I really wish I had gotten Mike's last name as he is one of the most professional installers I have encountered in years. February in Ottawa is not the time of year you want to spend the entire day outside installing garage doors. Mike just went about his business and frankly thoroughly impressed me. He was unbelievably patient with me while we sorted out the latest technology. If you are Mike's manager; promote him. If you are responsible for customer satisfaction, figure out a way to clone him. I was thoroughly impressed. Thanks Mike!!!
JK
Thursday, 09 January 2020
Garage Door Repair
Great experience from start to finish - called yesterday evening and got a response immediately and I arranged with a tech for an appointment today. Bob arrived at exactly the scheduled time and was happy to show me where and what the problem was with my garage. It was fixed efficiently (and economically), and he also offered some tips on maintenance and operation as well.
Thanks!
Mike Truan
Friday, 27 December 2019
Another Great Service Experience
Have been using Door Doctor for many many years now. My Go-To company when needing garage door repairs.
Bob was on site within 2 hour of us making our call today - even though it was not an emergency - and had us back and running in very short time.
Richard Brule
Wednesday, 27 November 2019
Garage door repair
Prompt and reliable. Mike the technician was polite and professional. This is how the service industry should work. I am very pleased. Thank you
Ted Lyman
Wednesday, 27 November 2019
Great People, Best Service
Called almost at closing time on November 21 .Jamie took my call and even at that time she answered the phone like she meant to!! Thank you Jamie..regardless of cost, I was having Door Doctor fix the old garage door opener or install new...simply because of how she dealt with me that close to closing time.
Claude Halle shows up next day to asses what repair would be needed or if I needed to replace. Garage door opener was 20 years old so we decided to replace. Claude said that he had a full day, but would do his very best to get back later in the day and if not, first thing next day. I was fine with whatever worked best for him and his schedule. I get home from work in the evening and yes...you guessed it. Brand new garage door opener installed, with exterior keypad..this will save me more than a few times over the years. Claude cleaned up all of the existing wires/mess, new brackets..hung properly, not like the old ones. Such a professional job...from dealing with Jamie and ending with Claude. Well done and Thank you a ton to both Jamie and Claude. Why would anyone go anywhere else...Door Doctor it is!!
James Cilio
Wednesday, 30 October 2019
Garage door repair
Good experience from the beginning. Was told technician would be there between 10 and 12. Bob was there and even called earlier to let me know he was on his way.
Repaired the door and gave me a few tips on operation. Very pleased
Daniel St-Onge
Thursday, 17 October 2019
Excellent travail impeccable
Excellent travail par des gens d'expérience mais surtout fiers et consciencieux…
Une installation de porte: impeccable!
par Claude et Ryan…
Merci!