Témoignages
Témoignages
Suzanne L
vendredi 5 juillet 2024
Homeowner
Stephanie, the sales person, came to my house. She was very knowledgeable about their products. After listening to my questions, she made helpful suggestions.
Kim, in the office, was very accommodating with the scheduling and confirmed the order.
Sébastien and Tyler, the technicians, were punctual arriving at the scheduled time. They were friendly, professional, efficient and tidy. They are obviously very experienced in installing garage doors and garage openers. The capping of the frame with the same color aluminum makes maintenance free.
I highly recommend Door Doctor for the quality of their products as well as their professionalism.
Kim, in the office, was very accommodating with the scheduling and confirmed the order.
Sébastien and Tyler, the technicians, were punctual arriving at the scheduled time. They were friendly, professional, efficient and tidy. They are obviously very experienced in installing garage doors and garage openers. The capping of the frame with the same color aluminum makes maintenance free.
I highly recommend Door Doctor for the quality of their products as well as their professionalism.
Christine Larabie
jeudi 25 avril 2024
Excellent service!
We had issues with our garage door opener after a power outage that burned out the control panel. Mike (technician) arrived on time with a smile, explained everything he was going to do and reconfirmed when completed at each step. I appreciated his kindness and pleasant demeanor. Within an hour, he had the control replaced, reprogrammed the car remote, changed the bottom seal of the door and performed minor maintenance to the door itself. The parts and service prices were reasonable and the service was excellent. Thank you so very much for everything!
R. Markatti
jeudi 25 avril 2024
Merci / Thank you.
Good morning,
Following a recent visit to your parts/sales office (Montréal) earlier today where I had the distinct pleasure of dealing with one of your representatives (David), I would like to express my sincere gratitude for the excellent service and advice provided by this particular member of your team. David's welcoming professional demeanour was most appreciated and further cemented my belief that I made the right choice in choosing your company as a service provider.
Well done!
R.
Following a recent visit to your parts/sales office (Montréal) earlier today where I had the distinct pleasure of dealing with one of your representatives (David), I would like to express my sincere gratitude for the excellent service and advice provided by this particular member of your team. David's welcoming professional demeanour was most appreciated and further cemented my belief that I made the right choice in choosing your company as a service provider.
Well done!
R.
Paul Deutschman
lundi 1 avril 2024
Home Owner
I contacted Door Doctor over the Easter holidays to fix my non-functioning garage door. They promptly sent a technician named Owen to my home. Owen quickly identified the cause of the problem and took the time to explain it to me. The repair was effectuated on the spot, efficiently and courteously. Top marks.
Pat
vendredi 9 février 2024
Ms.
Was very pleased with whole process. Stephanie who came first to look at the project was very knowledgeable and helpful. Tyler and Sebastien who installed the door and the flashing were both amazing. Came when they were supposed to, worked cheerfully and hard. Excellent work. We love the door!
Joyce
mercredi 7 février 2024
Very Satisfied Customer
Amazing Service from David Sway in the Parts Department. He went way beyond the call of duty to be helpful!
Joyce
mercredi 7 février 2024
Mrs
I called for information about a key fob remote for my garage door and spoke with David Sway in the Parts Dept. He was amazing! Called me right back with all the information I needed. When I indicated that I wasn’t feeling well and asked for the device to be mailed he said that he would drop it off on his way home from work. Service Par Excellence!! That kind of service and caring is unheard of today!
Thank you David. Joyce G
Thank you David. Joyce G
Dave
mardi 12 décembre 2023
Mr.
Booked service online - same day! Jamie arrived and assessed garage doors. Very thorough in the work and in explaining what was needed, and what may be needed in the future. Took lots of time explaining how to continue to care for all of the parts. Very satisfied with the workmanship, speed and care provided.
Mark
mardi 5 décembre 2023
Homeowner
I just wanted to mention how please we have been with the repair work of Door Doctor (previously at our old home and now at our new one). Twice we have had the technician Kurtis at our house and he has been great! He takes the time to explain the problem and how he will fix it, and is really just a pleasure to deal with.
Jim
dimanche 19 novembre 2023
Home owner
Super nice, friendly and skilled, replaced my garage door after my wife smashed into it with our Toyota 4 runner, a metal beast of an SUV/truck. Did it in a couple hours, replaced and took away the old one for a price lower than I thought. They also cleaned up the garage as a bonus, great couple.
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