Garage Door Company – FAQs

 In News

With regards to garage door repair, a plenty of inquiries are posed to a garage door company. Numerous homeowners express concerns over issues their door might have. Here are some of the most frequent questions that our customers seek answers from a garage door company:

Why does my garage door only go down a couple of inches and reverse?

Openers manufactured after 1993 have an infrared safety eye system to reverse the garage door if anything is in the way of the door when closing. Sometimes something is blocking the “light beam” such as a broom handle or spider web. It is possible for the sensors to become misaligned and that will also cause the door to reverse immediately or in some cases when they are just slightly out of adjustment the door may travel part way before reversing. Check sensors for an obstruction or see if the lighted indicators located on both the sending and receiving eyes are both lit. If one is out or blinking then they may need re-aligned.

Why won’t my garage door opener transmitter work?

First, check to see if you have a wall console that has a vacation switch or lock button. Most times your lighted pushbutton will be blinking if that function has been activated. Push and hold the vacation or lock button for approximately five seconds and release. If that was the problem the transmitter should then work. If still not working, try a new battery. Be careful to not disturb the coding switches if present. If still malfunctioning you may check to see if coding switches on transmitter match the switches on the power unit hanging from the ceiling.

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Do I have to replace my whole garage door if just a section is damaged?

In many cases a replacement section is an option depending on whether it is still in production or the rest of the door is in good enough shape to warrant replacing the section. Sometimes the better economic solution is to replace the complete door.

Is it safe for me to repair my own garage door spring?

Unless you have experience in changing a garage door spring, you should have them changed by a qualified door mechanic. Keep in mind that the spring/counterbalance system is engineered to lift doors weighing in excess of three hundred pounds! A tremendous amount of torque is generated by a torsion spring and should be avoided at all cost by an inexperienced person. Extension springs carry a great deal of potential energy and many people have been injured un-necessarily when making a wrong move.

Why is my garage door not opening?

There are many reasons that could explain why your door is not opening. Broken or loose cables may be the culprit. Broken springs is another possibility. An interruption in the power source could also be to blame, so check your outlets and circuit breaker as well. If your door has been separated from its track, this can also cause problems. Check to see if the door is moving as it should along the metal track.

Why is my door not closing?

One known cause for the doors not closing is an interruption by the sensors. If your opener mechanism flashes, be sure to see if a beam of infrared light isn’t being blocked. This mechanism is in place to prevent a serious accident that will put you or anyone who enters the garage in danger. Check the electrical connection of the sensors as well.


Get yourself the best garage door company and relieve yourself from such problems. If you still have some questions regarding garage door repairs, contact us and our team will provide you with the best solutions.

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