Common Garage Door Problems and Their Solutions

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Although used by most homeowners on a daily basis, garage doors often become an afterthought. We don’t usually pay attention until something breaks. However, even with proper and continuous maintenance, issues can arise. In order to avoid any inconvenience, frustration and potential harm, here are some of the most common door issues and their solutions.

Garage Door Doesn’t Always Open

No, your garage door isn’t trying to be funny by playing tricks on you. And yes, it’s very unlikely that your garage door has any major issue. When your garage door starts acting up, a common culprit is a dying battery. Whether in your remote, external opener, or actual opener itself, a dying battery can lead to an unreliable garage door.


Replace the batteries, starting with the remote. This is the cheapest and easiest replacement, as well as the most likely culprit. If your remote wasn’t the issue, move on to external opener, then actual opener.

Off The Tracks

Whether the tracks have fallen out of alignment, brackets or bolts are coming loose, a garage door coming off its tracks is potentially very dangerous. It can also lead to avoidable damage.


If your garage door has fallen out of its tracks and won’t move, call us immediately. Attempting to resolve this situation on your own could lead to injury or further damage.

If the garage door still moves but you suspect a misalignment in the tracks, you have a few options:

If you are DIYer, slightly loosen the bolts securing the misaligned track(s) to the frame. Use a rubber mallet to bump the tracks back into alignment. Secure bolts.

In case of doubt, call a technician.

A Guide to Maintaining Your Garage Door | Garage Door | Door Doctor

Loud Thud When Opening and/or Closing

Depending on the type of garage door you have, it is either torsion spring system or extension spring system-operated. These springs operate under a great deal of stress and can be extremely dangerous.

Additionally, your garage door is likely fitted with lifting cables. A loud thud is commonly caused by (a) broken spring(s) and/or broken lifting cable(s).


Call a technician immediately. Garage door springs are not to be taken lightly and have the potential to cause severe injury to you and those in close proximity.

Safety Reversal System Isn’t Working Properly

Similar to photoelectric backup systems, mandatory safety reversal systems cause garage doors to automatically reverse when coming into contact with an object or obstruction. A failure of these systems leaves people and belongings vulnerable to the force of a closing garage door.


More of a preventive measure than a solution, it is important to do a monthly check on your safety reversal system. Simply place a piece of wood where the garage door meets the ground and close the door. If the garage door touches the piece of wood and retracts, the sensor is working properly. If not, call a technician immediately. For more information, feel free to call us!

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